Friday, October 17, 2008
Nearly 33 million people are members of some 17,000 health clubs in the U.S. today, according to the International Health, Racquet & Sportsclub Association. And, although many consumers who join health clubs are pleased with their choices, others are not. They've complained to the Federal Trade Commission (FTC) about high-pressure sales tactics, misrepresentations of facilities and services, broken cancellation and refund clauses, and lost membership fees as a result of spas going out of business.
To avoid these kinds of problems, it's best to look closely at the spa's fees, contractual requirements and facilities before you join. Here are some suggestions to help you make the right choice.
Inspect the Spa
Visit the spa during the hours you would normally use it to see if it's overcrowded. Notice whether the facilities are clean and well-maintained, and note the condition of the equipment.
Ask about:
- Trial periods. Is there sometime when you can sample the services and equipment for free?
- Number of members. Many spas set no membership limits. While the spa may not be crowded when you visit, it may be packed during peak hours or after a membership drive.
- Hours of operation. Some spas restrict men's use to certain days and women's to others. Some may limit lower-cost memberships to certain hours.
- Instructors and trainers. Some spas hire trainers and instructors who have special qualifications. If you're looking for professionals to help you, ask about staff qualifications and longevity.
posted by Excitingspas
@ 4:05 AM
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